Shipping: Most party boxes are processed and shipped within two business days. If you purchase a pre-order box, you will be notified when the box is ready to ship on or before the guaranteed shipping date on your order. You will be notified of any delays within three days of placing your order.
Shipping times are provided by the carrier and will vary by destination, shipping method, size & weight of the package. Cake & Confetti is not responsible for shipping time.
Overnight & Express delivery are available, but orders must be placed by 10am CST. Overnight orders placed on a Friday will not be delivered until the following Monday.
Returns: If you change your mind, you have 14 days to return the party box. All items must be unused in order to receive a full refund. Contact firstname.lastname@example.org to process.
Damaged Items: If any items within your box were damaged in transit, please email email@example.com within 48 hours of receiving your box and we'll take care of it for you!